Emergency & risk managementPart 01
Emergency preparedness & preventive planning
Preparedness, risk assessment, business continuity and evacuation.
Knowledge to keep.
Ideas to put to work.
A growing library of practical guides and articles on facilities, assets, people and performance.
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Emergency & risk managementPart 02
Crisis response & control
Notifications, assembly areas, disaster recovery and chain of command.
Emergency & risk managementPart 03
Post-incident evaluation & recovery
Incident reviews, recovery, risk matrices and tabletop exercises.
Emergency & risk managementPart 04
Advanced concepts & risk analysis
Hazardous materials, acceptable risk, cost-benefit analysis and communication plans.
Finance & costsPart 01
Budgets & financial planning
Budgets, depreciation, forecasting, ROI and management accounting.
Finance & costsPart 02
Types of costs
Variable, fixed, direct, indirect, opportunity and sunk costs.
Finance & costsPart 03
Assets, liabilities & financial reporting
Balance sheets, assets, chargebacks, amortization and equity.
Technology & digital FMPart 01
Digital systems & smart buildings
SaaS, BAS, EMS, IWMS, BIM, digital twins, CMMS and CAFM.
Technology & digital FMPart 02
Data, AI & integration
Cloud integration, IoT, analytics, artificial intelligence and cybersecurity.
SustainabilityPart 01
Fundamentals & resource efficiency
Sustainability, energy efficiency, carbon footprints, water and lifecycle costing.
SustainabilityPart 02
Standards, reporting & sustainable practices
ISO 14001, audits, supply chains, GRI, energy management and certification.
Performance & qualityPart 01
Performance & quality
Quality, continuous improvement, SLAs, KPIs, compliance, audits and FCI.
Project managementPart 01
Planning, scope & scheduling
Project lifecycle, stakeholders, scope, WBS, resources and the critical path.
Project managementPart 02
Control, risk & handover
Constraints, change, earned value, feasibility, risk, documentation and handover.
Property managementEdition 01
Operating income & capital investment
Property management concepts, including NOI and capital investment analysis.
Property managementEdition 02
Net present value & internal rate of return
An alternative edition with shared concepts; NPV and IRR replace two terms from Edition 1.
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About the property management editions: both share the core concepts. Edition 1 covers NOI and capital investment analysis; Edition 2 replaces these two terms with NPV and IRR.
More guides & articles
FM operational review checklist
Ten practical prompts to review operational priorities and prepare a focused discussion with your team.
Download PDF ↓
Standard operating procedures (SOPs)
An article on clear procedures, service quality and managing operational risk.
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SFG20: building maintenance specifications
A practical introduction to the role of SFG20 in building maintenance and services.
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Maslow’s hierarchy in facilities management
A people-focused perspective on operations, maintenance and workplace performance.
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